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FAQ
Home > FAQ
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| We hope that our Frequently Asked Questions Section will tell you everything you need to know before purchasing from us!! However, feel free to contact us with any other questions you may have. |
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How do I measure my window for curtains?
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Measuring for Curtains is not as difficult as you may think! Follow our easy-guide for a somple way to measure up!
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How do I return an item?
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We offer a 30-day return policy, where we will refund the purchase price of any item (excluding curtains), provided it is returned to us perfect, undamaged and not removed from its packaging.
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What do duvet tog ratings mean?
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Duvet warmth is measured by Tog ratings - the higher the tog, the warmer the duvet. Whilst 4.5 or 6 tog offers summer warmth, 15 tog offer maximum warmth.
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Why pay extra for postage?
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Most internet shops absorb the cost of postage into their goods and then claim they are offering 'free postage'! That means if you purchase multiple items, you are paying the same postage price for every item you buy!
We are committed to offering you the best value for money, so are open and transparent with our product prices and postage costs and therefore detail them seperately. That means our customers benefit from huge postage discounts when purchasing multile products.
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